Online check-in from your computer makes printing your boarding pass a snap. Avoid airport hassles and long lines by checking in to your flights and printing boarding passes up to 24 hours in advance. Access your itinerary to copy your six-digit alphanumeric Web- check-in number and then go online check-in options .
If you have electronic tickets (e-tickets) and the airline offers online online check-in, just go to the airline site to check in online and print a boarding pass, typically within 24 hours before your scheduled flight. Some airlines allow you to send your boarding pass directly to your mobile device for qualifying itineraries. Some itineraries may only allow the boarding passes to be printed at the airport. Note: If your flight is operated by another airline or the itinerary has 2 or more airlines, you may be prompted to check in at the airport.
Airlines generally charge extra fees for sporting equipment such as golf bags, ski equipment, surf boards, boogie boards, bicycles, or scuba equipment. Please see the airline’s Web site for more details on these limitations.
Some roundtrip flights consist of two one-way tickets, each subject to its own rules and restrictions. We make these combinations available for booking when the rate is competitive with regular roundtrip fares, and to provide you with more suitable options. With roundtrip flights that consist of two one-way tickets, there are a few things to be aware of: You will see multiple charges on your billing statement, from Ask2Go and each airline booked. If one of your flights is changed or cancelled by the airline, the other flight is not changed or cancelled as well, but the rules and restrictions for that flight still apply. If you need to cancel your entire trip, you need to cancel both tickets individually. The rules and restrictions for cancellations may be different per airline; please read the details on your Itinerary before you call us. Each airline will have a different baggage policy. Please check each airline’s website to find out how many bags you can check, and if they charge a fee.
These fees are not included in your total trip cost when booking tickets on our site. Certain airline’s allow for payment on their Web site or you can pay at check-in. Make sure to have your airline record locator on hand, which is provided in your yorip confirmation e-mail and in Find My Trip
Please refer to the official Government Site for individual Country requirements. Generally, to proceed through airport security to the departure gate, you must present two documents: A valid government-issued photo ID, such as a driver’s license or passport. The ID must show your name, date of birth, gender, expiration date and a tamper-resistant feature. An airline-issued boarding pass for the current date. Boarding passes are issued at the airline’s ticket counter at the airport, curbside check-in, the airline’s self-service ticket kiosk, or online from the airline’s Web site. ESTA regulations for USA Travel The USA has implemented the new Electronic System for Travel Authorization (ESTA) for all passengers to the USA who are travelling under the Visa Waiver Program (VWP) (ie can enter America without a visa). This includes all passengers in transit who are using the VWP to change planes in the USA en route to another country. All passengers to the USA will still be required to submit APIS information Authorisation is normally immediate, but can take up to 72 hours. All passengers must have their own ESTA approval – this includes accompanied and unaccompanied children, regardless of age. Due to the above potential delay in authorisation, the US Department of Homeland Security insists that travelers submit ESTA registrations at least 72 hours before their US-bound flights are scheduled to depart. Other travelers: If you need a visa to enter or transit through the USA, you don’t need to apply for an ESTA.
The “weight concept” defines the amount of baggage entitled by the passenger’s ticket in kilos. For example, an economy class passenger may be entitled to 20 kilos of baggage and a business class passenger to 30 kilos. For safety considerations and in order to avoid inconvenience at the airport, make sure that your suitcase doesn’t weigh more than a maximum of 32 kilos (70lbs). If it does you will be asked to repack and transfer some of your belongings into another bag. Please note that the maximum weight limit relates only to single items and does not affect the baggage allowance or excess baggage charges, which are set by individual airlines. However, some airlines/airports may have limits per bag which are lower, and for journeys with a single carrier, there may also be baggage limitation. Therefore, check with your carrier in advance.
Carry-on baggage must be stowed in the aircraft cabin which limits baggage to a size, weight and shape to fit under a passenger seat or in a storage compartment. Cabin baggage should have maximum length of 22 in (56 cm), width of 18 in (45 cm) and depth of 10 in (25 cm). These dimensions include wheels, handles, side pockets, etc. Baggage allowed onboard may vary from one to two pieces per passenger. Check with your airline as to what is allowed.
First, you report it to the baggage claims department on arrival. There you will provide information to the airline to help them track down your baggage. Most airlines use a global system called WorldTracer which a joint product provided by IATA and SITA, a technology group that is owned by airlines. All missing baggage information is filed on this system. Once a match is found, the baggage is returned to its owner. The vast majority of mishandled luggage is returned to the passenger within 48 hours.
All passengers should proceed with their online check-in online, 24 hours before their departure by inserting your Web check in number on your itinerary, your name and ticket number. Remember that you can always view your current itinerary at any time by accessing the “” Find My Trip “” tab from our home page Please note that some airline companies charge an additional fee when you check-in at the airport.
We will send you an email confirmation after you’ve completed your booking. You should receive the confirmation email generally within 15 minutes, although it may take up to several hours for it to arrive. You can also verify your reservations online through the Find My Trip tab from our home page. It’s worth checking the spam folder in your email to make sure your confirmation email was not blocked. You may need to add ask2go.com to your “”allowed”” senders list to receive confirmation emails and information regarding future bookings.
Checked baggage policy varies by airlines.
Call us at +302106517509, +302106542197-8 immediately if you realize that your itinerary is booked for the wrong dates. Penalty fees may apply.
You may select your meal during the booking process select your special meals under the meal preferences. Please note, special requests are not guaranteed If not, once you have an existing reservation, you may call our customer service department at +302106517509, +302106542197-8 or call the airlines directly.
Flights bookings required full payment when you are making the reservation.
You should contact the travel agency where your ticket was purchased and request the refund.
Most airline tickets issued are non-refundable, and non-transferable. Name changes are not permitted. However, you may be able to exchange your tickets for different dates. Penalty fees apply and not all tickets are changeable. Please call our operation for details +302106517509, +302106542197-8. If Ask2Go Customer Service has processed a refund for you, some times airlines will take up to 45 days for the refund to be posted to your account.
To make any changes (if permitted by airlines) please call our Call Center +302106517509, +302106542197-8. Any changes to your itinerary are subject to penalties and fees depending on the airlines. All airline tickets are subject to the rules and restrictions you agreed to at the time of booking. You can also expect to pay an airline change fee of up to $200.00 per ticket for domestic flights and $300.00 per ticket for international flights. You also may be required to pay a difference in fares, if your new flight costs more than the original plus Ask2Go charges $35.00-50.00 per ticket to change.
Yes you can! You can find the best prices and fares without making a reservation.
If you did not enter your frequent flyer number when you made your airline reservation present it when you check-in and ask the ticket counter or gate agent to add it to your reservation. If you have completed travel, contact the airline directly for assistance.
Airline tickets cannot be transferred to another passenger. If you find yourself unable to travel, please refer to your ticket’s change and cancellation policies. Most airline tickets are non-refundable, and most airlines impose fees for changing or cancelling your ticket. If your name has changed, and the name on your ticket no longer matches your government-issued photo ID due to marriage, divorce, or legal name change process through the courts, you will need to arrive at the airport early and present the legal documents with proof of the name change (e.g. a marriage certificate) at the airline counter.
Whenflying with your pets, here are some things to consider and be aware of: Pets in the cabin: Airline restrictions vary on the number and size of pets allowed to travel in the cabin. You need to make a reservation per pet when you book your flight. Carry-on animal allowances are usually restricted to smaller pets, and the kennel must fit under the seat in front of you. Airlines may impose fees for pets traveling in the cabin. Pets in cargo: Airlines restrict the number of animals that can travel in cargo, depending on the aircraft and weather. Some airlines do not allow pets to travel in cargo during hot summer months. Airlines may impose fees for pets traveling in cargo. What to bring: A recent (no older than 30 days) certificate of good health from your veterinarian, and a collar with ID and license number. If traveling internationally, you may also need a rabies vaccination certificate. Check with your airline to find out their specific rules and restrictions for traveling with pets. You may also want to check out the following sites (please note that Ask2Go is not responsible for content on external Web sites): TSA: Travelling with Pets The Humane Society: Why Pets Shouldn’t Travel By Air The Humane Society: Travelling Tips for Pets on Planes, Trains, or Ships The Humane Society: Travelling the U.S. and Beyond With Your Pets
For security reasons, it’s important that the name on your travel reservation matches the name on your government-issued photo ID (e.g. passport). Please make sure that the name you book your travel under is spelled the same as the name on your ID. If there is a misspelling on your flight reservation. Most airlines allow corrections of misspellings on their tickets, as well as corrections of nicknames . Most airlines, however, will not allow major spelling corrections. Name change requests are treated the same as reservation change and may incur a fee.
If your ticket’s name is not identical to your travel documentation, may not be allowed by the airlines, depending upon their policies. Tickets cannot be transferred to another traveler per airline fare rules; so, name changes are not allowed. All reservations must be made in the EXACT name of the person traveling – no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler’s passport Please contact us at +302106517509, +302106542197-8 if you have any questions.
On domestic flights, rules for children’s identification vary by airline. Once you’ve booked your travel, check with the airline directly to see if you need to provide a picture ID for your child. For international flights, children of all ages need to provide the same identification as adults: a valid passport or other government-issued photo ID. When a child is traveling as an unaccompanied minor, the adult dropping the child at the airport as well as the adult picking the child up at his or her destination will be required to show identification. You will need to notify the airline in advance with the contact details of the adult retrieving the child at the final destination. (Please note that Ask2Go will not book tickets for unaccompanied children younger than 15.)
Infants are children under age 2. Each traveler over the age of 12 may accompany up to two infants, each seated in its own seat, or one infant seated in the traveler’s lap. For domestic flights, children under the age of 2 do not need an airline ticket if they sit on an adult’s lap.* Please be aware that airlines permit only one lap infant per adult traveler. If you do not want your child to sit on your lap, you need to book a separate ticket for the child. On international flights, an infant must have a ticket, even if the infant sits on an adult’s lap. In addition, full standard departure, arrival, passenger, airport, and security taxes apply to all infants. Please note that all persons, including newborn infants, are required to obtain passports in their own name. For children with their own ticketed seat, certain airlines require a personal infant car seat that will fit and lock into the airline seat during travel. Contact your airline to confirm car seat requirements or baggage fees for checking a car seat. Many airlines will allow you to check a child’s stroller outside of their regular baggage restrictions and free of charge. Please check with your airline for their specific policies. When going through airport security, you need to fold up your stroller and send it through the scanner with your other belongings. If you require a crib or other special bedding for your infant, you need to call your hotel and arrange for these special needs prior to check-in. All bedding requests are based on hotel availability and are at the discretion of the hotel. Any charges incurred as a result of special bedding arrangements are the responsibility of the customer. Many airlines welcome unaccompanied minors on their flights. Please note that Ask2Go will not book tickets for unaccompanied children younger than 15. *If you are traveling round-trip and your child is turning 2 years old during your trip, he/she will need a ticketed seat for the flight segment that is on or after his/her birthday. Please call Ask2Go at +302106517509, +302106542197-8 to find the best rates for your family.
Ask2Go does not hold or reserve a selected fare for booking at a later date. To ensure you receive the fare you found on Ask2Go, you need to book immediately. Please note that the fare you found may not be available if you select to book at a later time.
All airlines have different limit and size restrictions for carry-on luggage.
You can make a reservsation for up to 9 passengers.